Privacy Policy

This Privacy Policy describes how Cartilagesygreen ("we," "us," or "our") collects, uses, and protects personal information when you visit cartilagesygreen.world or use our personal meal planning services.

Data Controller

Cartilagesygreen
Nieuwe Hemweg 7T, 1013 BG Amsterdam, Netherlands
Email: help@cartilagesygreen.world
Phone: +31 20 369 7938

Information We Collect

We may collect the following categories of personal data:

• Contact details: name, email address, and phone number when you submit our contact form or purchase a meal plan.
• Account information: preferences related to meal plans, flavor profiles, and dietary adjustments you provide voluntarily.
• Technical data: IP address, browser type, device information, and pages visited, collected through cookies and analytics tools.
• Communication records: messages you send to us via email or contact forms.

How We Use Your Information

We process personal data for the following purposes:

• Delivering and managing your personal meal plan subscription.
• Responding to inquiries submitted through our contact form.
• Improving our website and services based on aggregated usage patterns.
• Complying with legal obligations applicable in the Netherlands and the European Union.

Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we rely on the following legal bases: consent (when you submit forms or accept cookies), contract performance (when providing meal plan services), and legitimate interests (for website security and service improvement).

Data Sharing

We do not sell personal data. We may share information with trusted service providers who assist with hosting, payment processing, and email delivery, subject to data processing agreements. We may disclose data when required by law.

Data Retention

Contact form submissions are retained for up to 24 months. Account and subscription data is retained for the duration of your subscription plus 12 months. Technical logs are retained for up to 90 days.

Your Rights

Under GDPR, you have the right to access, rectify, erase, restrict, or port your personal data, and to object to certain processing. You may also withdraw consent at any time. To exercise these rights, contact us at help@cartilagesygreen.world.

International Transfers

If data is transferred outside the European Economic Area, we ensure appropriate safeguards such as Standard Contractual Clauses are in place.

Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date.

Contact

For privacy-related questions, contact us at help@cartilagesygreen.world or write to the address listed above.